5

I called R&L to check my breaks and they were so courteous and prompt. I took my car in and they fixed everything in a couple of hours. My car works great and I am very happy with the customer service I received! I would recommend R&L to my friends and family!! Thank you!

5

My service was excellernt. I brought my vehicle in for service on my ac on a Friday and by Monday when I brought vehicle in the parts were already in.

Hi Debra, Thank You so much for you business and review! Enjoy your vehicle with AC this summer and stay cool:)

- R & L Service Center
5

Very professional and great at explaining everything.

We appreciate your kind words Real DT and look forward to working with you again:)

- R & L Service Center
5

I received great service on car a/c. Had an appointment and they were ready for me. I received updates as work progressed. Very professional and courteous staff. Also observed service given to others as I waited. All received excellent help. Highly recommended this shop.

Hi Patrick, your reply really helps others know what to expect with our shop and we really appreciate you taking the time to leave it as well as your business! Have a great day:)

- R & L Service Center
5

As usual, reliable auto service with impeccable customer service. Many other businesses could learn from your team at R & L.

Thank You so much Antonio for your business and review! We are very blessed to have such a Great Team!!

- R & L Service Center
5

Thank you R&L, for always being great about addressing the concerns about my car. We're lucky to have you in Silver City.

Hi Sandra, we are lucky to have customers like you. Thank You!!

- R & L Service Center
5

Superb service.

Thank You so much Mike, we appreciate you!!

- R & L Service Center
5

Had a couple of gallons of stale gas and they took it off hands.

Thanks for the review, we're glad we could help.

- R & L Service Center
4

Very nice folks. Excellent service. I haven't priced batteries for a while. The battery for my Chevy pickup was $387 installed. Is that high?

Thanks Stan for your review! Yes, unfortunately with the prices of everything going up in the last few years parts and labor prices have increased. The upside is with a NAPA Premium AAA battery you have a 5 year Warranty, 3 year free replacement. We appreciate your business and hope you call on us again when needed in the future:)

- R & L Service Center
5

The whole process smooth as silk. Especially outstanding is Rachel's focus and clarity on the phone and at the desk. Also Elijah, who explained what they did to my car with no hint whatsoever of condescension or eye roll. There was one thing in particular I had them look at/check, a thing even someone whose driver's permit was still fresh would know about, and he described the situation clearly and without a hint of disdain.

Hi Kathi, Thank You so much for your detailed review! We're so glad that Elijah was able to explain things to you in a way that you agreed with. We'll continue to work hard to help everyone feel as comfortable as you did when explaining what is going on with their vehicles.

- R & L Service Center
R & L Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call R & L Service Center (575) 538-9742 if you have any issues in accessing any area of our website.
1931 Pinos Altos Rd. Silver City, NM, 88061 (575) 538-9742