5

Had a couple of gallons of stale gas and they took it off hands.

Thanks for the review, we're glad we could help.

- R & L Service Center
4

Very nice folks. Excellent service. I haven't priced batteries for a while. The battery for my Chevy pickup was $387 installed. Is that high?

Thanks Stan for your review! Yes, unfortunately with the prices of everything going up in the last few years parts and labor prices have increased. The upside is with a NAPA Premium AAA battery you have a 5 year Warranty, 3 year free replacement. We appreciate your business and hope you call on us again when needed in the future:)

- R & L Service Center
5

The whole process smooth as silk. Especially outstanding is Rachel's focus and clarity on the phone and at the desk. Also Elijah, who explained what they did to my car with no hint whatsoever of condescension or eye roll. There was one thing in particular I had them look at/check, a thing even someone whose driver's permit was still fresh would know about, and he described the situation clearly and without a hint of disdain.

Hi Kathi, Thank You so much for your detailed review! We're so glad that Elijah was able to explain things to you in a way that you agreed with. We'll continue to work hard to help everyone feel as comfortable as you did when explaining what is going on with their vehicles.

- R & L Service Center
5

Excellent customer service ,on the spot, with car needs handled immediately.Staff attentive, capable and a pleasure to work with.

Hi Rachel, we are so grateful for you opinion and continued business!

- R & L Service Center
5

Very friendly and professional staff - finished exactly when they said they would. Reasonably priced, great experience!

Thank You Tracey, your review is everything we strive to achieve for our customers experience. We appreciate you:)

- R & L Service Center
5

I thank you for the loaner vehicle while mine was being serviced.

Hi Patsy, it was our pleasure to work for you! Yes we offer a loaner vehicle when available at no extra cost for our customers who need it, I'm so glad it helped you:)

- R & L Service Center
1

My experience with vehicles and their mechanics is limited; however my limited experience with R&L Services has revealed a lot. My dad Chad Jordan, had contacted R&L to do simple tuning on his 72 Scout II international, around 2020. Their bill charged him for a variety of pieces and parts that were either not changed, or not installed correctly. For example: the distributor cap was not even clipped on, and the carburetor was missing a cap on a vacuum port... After a day of watching YouTube, and getting help from my grandfather, we were able to tune the truck better than what the mechanics from R&L could do on two separate occasions. I'm very disappointed also because, I was told in person that the owners spoke with my father over the phone and they decided not to work with him anymore. The only contact he himself has had with R&L was his post and their reply on this website.

5

Outstanding service.customers friendly

Thanks Alexis we appreciate your kind words, hope you have a safe and happy 4th of July!

- R & L Service Center
5

Great customer service!

Thank You so much Jeanne for your business and review!

- R & L Service Center
5

Quick and efficient and the customer service is excellent.

Thank you Carolyn for your business and review!

- R & L Service Center
R & L Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call R & L Service Center (575) 538-9742 if you have any issues in accessing any area of our website.
1931 Pinos Altos Rd. Silver City, NM, 88061 (575) 538-9742